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Career Opportunities

Skipjack Financial Services is an industry leader in providing innovative payment solutions to merchants across North America. Our offices are located in Cincinnati, OH and Halifax, NS. The Sales Department focuses on relationship development, sales process management, reseller education, and project management.

To help support our rapid growth, Skipjack is looking for a several positions to play key roles in both of our locations.

Professional Services Development Manager
Status: Full Time
Location: Halifax
Summary
Professional Services department offers merchants the expertise required to identify, develop, and deploy payment solutions that reduce their overall cost of processing payments.

Duties and Responsibilities
• Understand and document customers' payment solution needs.
• Prepare solution specifications.
• Manage a development team.
• Coordinate quality assurance activities.
• Train merchants and Skipjack Customer Support on deployed solutions.
• Manage effort tracking and billing of professional services customers.
• Respond to customer questions and resolve customer issues.
• Grow Professional Services revenue.
• Optimize the effectiveness of the development group.

Qualifications
• Demonstrated knowledge of ASP, .NET, PHP, XML, JavaScript and Internet technologies.
• Experience translating customer requirements into technical documentation.
• Demonstrated work-related project management experience.
• Excellent written, verbal and interpersonal skills.
• Proficiency with Microsoft Office applications.
• Ability to work under tight deadlines with minimal supervision.

Successful candidates must pass security and background checks.

Please submit a current resume along with your salary requirements to Rob Levings at rlevings@skipjack.com.

Technical Sales Lead
Status: Full Time
Location: Cincinnati
Summary
• Act as a technical point of contact for sales representatives and relationship managers regarding IT questions and solutions that arise during the sales cycle.
• Support Relationship manager in organizing and communicating Product, IT and Operational updates to sales team through scheduled training sessions.
• Act as liaison with product, IT and operations areas to ensure alignment with proposed merchant solution and technical capabilities.
• Ability to work well with aggressive deadlines and minimal supervision

Duties and Responsibilities
• Proactively engage Product, IT and Operations teams to identify and define opportunities to develop or enhance product feature / functionality to meet industry opportunities.
• Support sales activity by consulting with the sales executives, relationship managers and / or the merchant to identify payment processing solutions that assist the sales channel with meeting and/or exceeding revenue goals.
• Ensure that sales team and relationship managers are well educated on the benefits and functions of Skipjack, i.e., Skipjack Merchant Services, Skipjack solutions, reporting, settlement and associated timeframes, etc.
• Partner with a relationship manager during the sales cycle to help understand and document the specific requirements for the merchant. Works throughout the sales cycle to make sure those requirements are achieved.
• Understand, document and present solution recommendations (formally in a proposal like format or informally using tools such as PPT or Visio)

Knowledge and Skills
• High-level of initiative, self-management and self-direction
• Ability to schedule, prioritize and manage tasks and projects
• Proven experience in working with sophisticated payment processing solutions and associated industry providers in the delivery of comprehensive solutions
• Four-year business or computer science degree is required or equivalent work experience
• Attention to detail
• Strong written and oral (face to face and over the phone) communications
• Strong presentation skills
• Strong knowledge of Microsoft Office products (including Visio)
• High level understanding of HTTP/S, Web Services and internet centric technologies

Successful candidates must pass security and background checks.

Please submit a current resume along with your salary requirements to Mike Hillenmeyer at mhillen@skipjack.com.

Web Application Developer
Status: Full Time
Location: Halifax or Cincinnati
We’re growing fast, and we’re looking for brilliant, hard working and all-around super individuals to join our illustrious band of Professional Services developers. Your job will be to design, develop and deploy custom payment solutions for merchants around the globe. Here’s the deal:

Who You Are
• You’re a creative application developer with the passion and background to design, develop, and deploy custom web based applications for use in real-world, mission critical environments.
• You have major experience developing web-based applications focusing on the ASP.NET framework.
• You’ve earned a degree in Computer Science or, even better, you have hard-core, demonstrated, real-life experience.
• You’re a team player with strong communication skills, and the drive to get things done. You thrive in a deadline-driven environment with minimal supervision.
• Your idea of a good time is digging into the latest technologies and solving a complex programming puzzle.

What You’ll Be Doing
• Designing, developing and deploying innovative business payment and reporting solutions; multi-tiered web-based and client/server.
• Working from specification documents to design, develop, implement, and maintain high-quality software solutions that make customers smile.
• Spearheading ways to improve the speed and accuracy of our application deployment cycle. Working on multiple projects at one time; large and small.

What You Bring to the Table
• Guru-like knowledge of web technologies (ASP.NET, HTML, ActiveX, JAVA, JavaScript, PHP, classic ASP).
• Solid understanding of database fundamentals (Microsoft SQL Server, T-SQL, Stored Procedures).
• Expertise in web related products, technologies and best practices (e.g. IIS, security issues, etc).
• Demonstrated knowledge of Microsoft development and database tools.
• If you’re into ecommerce, you earn major bonus points!

Successful candidates must pass security and background checks.

Please submit a current resume along with your salary requirements to Dale Kehler at dkehler@skipjack.com.

Senior Software Tester/Quality Assurance Analyst
Status: Full Time
Location: Cincinnati, OH or Halifax, NS
Are you interested in a growing and dynamic industry that millions of people rely on daily? Are you interested in a friendly, performance focused environment? Skipjack Financial Services is an industry leader in providing innovative payments solutions to merchants across North America. To help support our rapid growth, Skipjack is looking for a Senior Software Tester to join our team at our office located in Cincinnati, OH.

Summary:
• Software Tester to validate solutions in mission critical production environments using superior skills in creating and executing test plans and cases.
• 5+ years experience testing enterprise class software in web based environment
• 5+ years of experience in quality assurance with expertise in Security, Performance, Database, and Web testing
• Good working knowledge of software design and development experience using Microsoft technologies.
• Excellent problem-solving and analytical skills.
• Excellent understanding of the SDLC and quality processes.
• Experience with Industry standard test automation, test and defect management tools.
• Experience working with in C#, C++, C and Java considered an asset.
• Experience in the Financial Services or Electronic Payments industries considered an asset.
• Bachelor’s degree in Computer Science or equivalent education and experience.
• Self-starter with strong leadership skills and a high level of professionalism.
• Ability to work under aggressive deadlines with minimal supervision.

Duties and Responsibilities:
• Design, develop, execute, and evaluate manual and automated tests for functional, system, regression, and performance testing ensuring traceability and coverage.
• Develop, document, and maintain test deliverables (Test Requirements, Test Plans, Test Cases, Test Procedures, Status Reports and Test Result Summaries).
• Set up and configure test environments, including relevant test data.
• Identify, log and track issues in the defect tracking system.
• Record all test results and report test status as required.
• Adhere to QA team best practices, processes and methodologies and provide feedback for continuous improvement goals.
• Work effectively with project team members to resolve quality issues.
• Work effectively with all QA team members to accomplish shared goals.
• Design robust and innovative testing solutions to meet project requirements.
• Mentor other peers on test and quality processes.

Knowledge and Skills:
• Candidate must be an experienced software tester with experience in Microsoft Technologies such as the .NET framework, C#, C++, ISAPI, MFC and COM/DCOM.
• Must have strong experience with Industry standard test automation, test and defect management tools.
• Ability to quickly understand testing requirements based on business issues and data challenges of client's organization and industry.
• Experience reviewing and editing testing specifications and making recommendations related to proposed solution.
• Development experience in Visual Studio (C#, C++ or Java) and Microsoft SQL Server 2005 preferred.
• Expertise in testing web-based, two-tier and three-tier client server applications preferred.
• Must have excellent communication skills, both written and verbal.
• Mature, confident team player motivated by a fast paced environment.
• Must be creative and detail oriented.

Successful candidates must pass security and background checks.

Please submit a current resume along with your salary requirements to Morris Hattie at mhattie@skipjack.com

Senior Software Engineer
Status: Full Time
Location: Halifax, NS & Cincinnati, OH
Skipjack Financial Services is an industry leader in providing innovative payments solutions to merchants across North America. To help support our rapid growth, Skipjack is looking for Software Engineers to join the engineering team at our head office located in Cincinnati, Ohio.

Summary:
• Software engineer to analyze, design, test and develop software solutions for use in mission critical production environments.
• 6+ years of software design and development experience using Microsoft technologies.
• Specialty, in developing mission critical application with experience through the full software engineering life cycle is required.
• MUST have at least three (3) years of experience with C#.
• Experience in C++, C, and Java is considered an asset.
• Bachelor’s degree in Computer Science.
• Self-starter with strong leadership skills and a high level of professionalism.
• Ability to work under aggressive deadlines with minimal supervision.

Duties and Responsibilities:
• Architect, design and develop software solutions and functionality based on business requirements.
• Work with a team of software engineers to develop and maintain existing electronic payment processing system.
• Perform system performance benchmarks, stress testing and scalability assessments.
• Undertake technical ownership of areas related to scalability, stress testing, and product benchmarking.
• Design robust software solutions encompassing resource management, security, performance monitoring and tuning, data management and capacity planning.

Knowledge and Skills:
• Candidate must be an experienced software engineer with experience in Microsoft Technologies such as the .NET framework, C#, C++, ISAPI, MFC and COM/DCOM.
• Must have a solid foundation in Visual Studio environment and Windows operating systems.
• Strong development experience in Microsoft SQL Server 2005.

Successful candidates must pass security and background checks.

Please submit a current resume along with your salary requirements to John Weatherbie at jweatherbie@skipjack.com

Skipjack is an Equal Opportunity Employer.