Every time I post a transaction to my Developer Account, it indicates that my Serial Number is wrong. What's wrong with it?
You must be sure that you are posting the test transaction to the developer environment. Details on how to do this can be found in the Skipjack Integration Guide. You should also verify that the HTML Serial Number that you are using is the correct one for your developer account. Finally, if you are passing a Developer Serial number with each transaction to support advanced Skipjack functions, you should validate that the Skipjack account contains the correct Developer Serial Number.
Why were two separate HTML serial numbers issued with my test account? What is the difference?
You have two HTML serial numbers because we utilize two different primary processors for testing purposes, Vital and Nova. There are different restrictions on each processor, so one may be more beneficial for your test application than the other.
If I use my own credit card to test transactions, will it actually charge my card?
DO NOT utilize live credit cards to test transactions in the Developer Account. You may see an authorization for a card and the funds may be removed. Please use the appropriate test card numbers as provided by Skipjack in the Integration Guide.
Does the Developer Account give me all the same options of a LIVE Skipjack Account?
Yes, a Developer Account has the same features as a LIVE Skipjack account. The largest difference between the two environments is that the Developer Account is only for testing and only test credit card numbers should be used. In addition, if a live credit card is processed in error through a Developer Account, it may not Settle (and cannot be moved to a "Live" account for processing).
I need to convert my application to go LIVE; what needs to be changed?
In most cases there are only two items that need to be changed: the HTML Serial Number and the web address to which the transaction is posted. The Developer Account HTML Serial Number must be replaced with the Production Account (Live) HTML Serial Number.
Most test Skipjack accounts will post to:
If you are testing an Advanced account, you will use:
When going live, the address should be changed from "developer" to "www" in the case of a normal or an advanced account. All web addresses for posting transactions, testing or live, are listed in the Skipjack Integration Guide.
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